Free microsoft office for students pcc9/21/2023 Triggers when an agent clicks a connector button on the agent dashboard in Call Tools.Ĭreates a new do not contact entry and optionally updates existing phone numbers and email addresses accordingly. ![]() Does not trigger for bulk tag operations during a CSV contact import or a bulk update/tagging of contacts. Triggers when an agent adds or removes a tag on a contact. Triggers when a SMS message is sent or received within Call Tools. Does not trigger for bulk phone number creation on processes such as CSV import of contacts. Triggers when a new phone number is created and added to a contact. Triggers when a new opportunity is created by an agent or automation in Call Tools. ![]() Triggers when an agent in Call Tools saves a new note on a contact. Triggers when a new goal achievement is created by an agent or an automation in Call Tools.
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